Sectors

Products

Speed up service with industry-leading EPoS for QSRs

Designed to handle the pressures of fast-paced quick service restaurant (QSR) environments, the ICRTouch product ecosystem will help you streamline operations and work smarter.

From intuitive ordering apps and webshops and intelligent kitchen management software to effective queue busting solutions and handy integrations, you’ll be seeing the benefits of an efficient EPoS solution in no time.

EPoS solutions for takeaways and quick service restaurants from ICRTouch
TouchTakeaway Generic 1024

Meet customer demand
with online ordering

The ability for your customers to place orders either from home or on the go from their own devices is no longer a nice to have, but a necessity. To meet your customer demand, you’ll need an intuitive online ordering system and TouchTakeaway provides the ideal solution. 

Giving your customers the ability to browse your menu in their own time, place orders, manage their account, schedule delivery or collection and so much more, TouchTakeaway can be utilised either as an online webshop that works alongside your website, or as a standalone app, downloadable from both the Google Play and Apple App stores – or both!

0% Commission

0% commission

Other platforms can charge up to 20% on every transaction. Not with ByTable - there's no commission, so 100% of the profit stays in your pocket.

More Revenue

Order values

Increase total basket values thanks to customers placing their own orders via their own devices.

Done - Easy - Intuitive

Ease of use

Designed specifically so menu items, customisation options and mix 'n' match promotions can be added and adjusted with ease.

0% Commission

0% commission

Other platforms can charge up to 20% on every transaction. Not with ByTable - there's no commission, so 100% of the profit stays in your pocket.

More Revenue

Order values

Increase total basket values thanks to customers placing their own orders via their own devices.

Done - Easy - Intuitive

Ease of use

Designed specifically so menu items, customisation options and mix 'n' match promotions can be added and adjusted with ease.

Streamline operations and save money with an integrated system

Ensuring that all your systems function effectively as one is vital to speeding up your service. The ICRTouch ecosystem is designed from the ground up to seamlessly integrate, giving you the flexibility to manage your front-of-house TouchPoint tills, TouchOffice Web business reporting, TouchKitchen order management, TouchStock control systems, online ordering and more within a single system. 

Additionally, ICRTouch solutions integrate with third party providers such as Deliveroo and Just Eat, meaning that manually copying orders from one system to another is never required – the technology will automate the process for you.

Masked staff member hands over takeaway food to customer wearing face mask
Time & Attendance - Clock - Wait Time- TImer

Save time

Save yourself and your team time by letting your EPoS system complete tasks, giving you a chance to provide exceptional customer service.

Prevent Theft

Faster payments

Thanks to our integrated payment providers, you can process fully integrated, efficient payments.

See It All - Real Time Sales - Analytics

Easy reporting

Thanks to the system being seamlessly integrated, you can access reporting across every aspect via TouchOffice Web.

Time & Attendance - Clock - Wait Time- TImer

Save time

Save yourself and your team time by letting your EPoS system complete tasks, giving you a chance to provide exceptional customer service.

No Lost Tickets

Fast payments

Thanks to our integrated payment providers, you can process fully integrated, efficient payments.

Promotions - Adverts

Easy reporting

Thanks to the system being seamlessly integrated, you can access reporting across every aspect via TouchOffice Web.

TouchKitchen order management system from ICRTouch

Take the heat off the kitchen with effective order management

Keeping clear, easy to understand orders flowing to your kitchen can be difficult with traditional pen and paper order taking systems. Making the switch to a digital solution such as TouchKitchen removes the opportunity for error and helps to ensure that the right orders are coming out of the kitchen at the right time. 

Thanks to TouchTakeaway’s in-built virtual queuing system, ChefGuard, during a busy service the delivery of orders from your EPoS to the kitchen can be regulated. Control how many orders are fed to the kitchen every minute, meaning kitchen teams no longer get overwhelmed.

No Lost Tickets

Languages

Built-in functionality to adjust the language from front of house to the kitchen. Ideal for businesses with non-native English speakers.

Notifications

ChefGuard

Set preparation timers and provide customers with estimated wait time alerts to keep everyone well informed.

Reduce Mistakes

No mistakes

Reduce the likelihood of mistakes or misunderstandings thanks to a fully digital system that connects the kitchen.

No Lost Tickets

Languages

Built-in functionality to adjust the language from front of house to the kitchen. Ideal for businesses with non-native English speakers.

Notifications

ChefGuard

Set preparation timers and provide customers with estimated wait time alerts to keep everyone well informed.

Reduce Mistakes

No mistakes

Reduce the likelihood of mistakes or misunderstandings thanks to a fully digital system that connects the kitchen.

Queue bust more effectively
than ever before

It’s proven that customers spend on average 10% more when using a SelfService kiosk than when ordering at a traditional till. Having the ability to independently place their orders means you’ll be speeding up service in no time and SelfService can be configured for kiosks, table-mounted pads or even drive through screens.  

To further improve the guest experience and help queue busting, digital menus and order collection screens can be incredibly effective. TouchMenu syncs with your wider EPoS system, allowing you to display live menu updates including stock level alerts, allergens, nutritional info and more. When used alongside the CollectionPoint customer-facing order management displays, you can effectively divert customers from high-traffic areas, reduce queues and improve overall customer satisfaction.

CollectionPoint example bar TouchMenu 1024
Rentals

Reliability

SelfService kiosks provide a consistent, reliable service, every time - meaning your staff can focus on other duties.

Time & Attendance - Clock - Wait Time- TImer

Wait times

Let customers know how long their wait time is likely to be with automatically generated wait times.

Faster - Speed Up Service

Upsell

Utilise screen space to place promotional messages, upsell products and provide information on special offers.

Rentals

Reliability

SelfService kiosks provide a consistent, reliable service, every time - meaning your staff can focus on other duties.

Time & Attendance - Clock - Wait Time- TImer

Wait times

Let customers know how long their wait time is likely to be with automatically generated wait times.

Faster - Speed Up Service

Upsell

Utilise screen space to place promotional messages, upsell products and provide information on special offers.

TouchTakeaway commander app

Another way to manage orders

The TouchTakeaway Commander app brings TouchTakeaway to the hands of businesses who are not ready to take on a fully featured EPoS solution. Another way for users to manage their TouchTakeaway orders, the application can be loaded onto a low-cost tablet to allow management of orders as they arrive. This solution allows the business owner to quickly view, progress, complete, and even reject orders, directly from the application’s interface.

Driver management

Orders from the ICRTouch till system can be allocated to available delivery drivers, including customer name, order details, address, directions and payment information. Drivers can login to the system as they return to become available for further orders.

Driver management software from ICRTouch

Seamless integration with your existing systems

Fully integrated solutions for takeaways

Bespoke EPoS

Developed over 20+ years, TouchPoint provides an effortless, reliable solution on the cutting edge of the hospitality industry.

Business Management

Gain real-time insight to your business with TouchOffice Web, a powerful tool giving you complete control, anytime.

Kitchen Management

Never lose a ticket and transform the way orders are processed within your takeaway business with TouchKitchen.

Fast Food Ordering

Generate more revenue with webshop ordering for delivery or click and collect thanks to TouchTakeaway.

Kiosk Ordering

Speed up service and reduce queues by letting customers independently browse your menus and place orders via a SelfService kiosk.

Digital Menus

Save time and money printing menus with a digital TouchMenu solution that highlights promotions and automates stock messaging.

Order Status Displays

Queue-bust effectively with CollectionPoint customer-facing displays that inform on order status automatically.

Stock Management

Take the pain out of stock management with TouchStock, an intuitive hand-held solution that helps reduce mistakes.

Fryers Fish & Chips Shop uses ICRTouch EPoS solutions

"We're absolutely delighted with TouchTakeaway and the addition of TouchOffice Web. We now have the information at hand as to the busy times and of course, the amount of orders received each service."

Find your local ICRTouch Authorised Partner