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Raise the bar on customer experience with industry-leading EPoS solutions

Raise the bar on customer experience with industry-leading EPoS solutions

Capable of handling the fast paced and hard working environment in restaurants, ICRTouch’s solutions are designed specifically to meet the needs of hospitality businesses. 

While streamlining operations and diversifying your revenue streams, they’ll help you improve guest experience and allow your teams to focus on providing an incredible customer experience.

Restaurant EPoS solutions from ICRTouch
Restaurant EPoS solutions from ICRTouch

Bespoke EPoS with countless
features and functionality

Developed over the past 20+ years, specifically for the hospitality industry, TouchPoint brings you an unrivalled series of features; straight out of the box.

From automated happy hour pricing, efficient order management, loyalty schemes and personalised customer displays, the solution integrates seamlessly with the whole ICRTouch ecosystem to provide you complete flexibility and control.

Faster - Speed Up Service

Speedy service

TouchPoint is optimised for efficient use and minimal key touches to keep sales flowing and staff happy, all while reducing mistakes.

Done - Easy - Intuitive

Ease of use

Intuitive and intelligent, the full ICRTouch ecosystem is designed to be easily operated by everyone, with minimal staff training.

Promotions - Adverts

Promotion

Use the customer-facing digital screen system to publicise upcoming events, exclusive promos and upselling opportunities.

Faster - Speed Up Service

Speedy service

TouchPoint is optimised for efficient use and minimal key touches to keep sales flowing and staff happy, all while reducing mistakes.

Done - Easy - Intuitive

Ease of use

Intuitive and intelligent, the full ICRTouch ecosystem is designed to be easily operated by everyone, with minimal staff training.

Promotions - Adverts

Promotion

Use the customer-facing digital screen system to publicise upcoming events, exclusive promos and upselling opportunities.

Gain valuable insight and make intelligent business decisions

Access real-time insights for your business performance with an invaluable, user-friendly business management system. Track sales, handle stock, manage staff clock-ins, update menus and view extensive reports.

TouchOffice Web, the powerful cloud-based tool, gives you complete control of your restaurant remotely; from anywhere, at any time. 

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Pay At Table

Table management

Incorporate a large, graphical table plan with multiple levels, perfect if your restaurant has separate floors or areas.

Loyalty - Loyal Customers

Customer loyalty

Allow guests to receive discounts or accrue points on items that can be redeemed against future purchases.

See It All - Real Time Sales - Analytics

Intelligent reporting

Access in-depth reports to gain valuable insight into your restaurant performance, stock levels, product sales and more.

Pay At Table

Table plans

Incorporate a large, graphical table plan with multiple levels, perfect if your restaurant has separate floors or areas.

Loyalty - Loyal Customers

Customer loyalty

Allow guests to receive discounts or accrue points on items that can be redeemed against future purchases.

See It All - Real Time Sales - Analytics

Reporting

Access in-depth reports to gain valuable insight into your restaurant performance, stock levels, product sales and more.

Waitress smiling at camera holding tablet

Give your staff more time to focus on providing incredible customer service

With an efficient, paperless solution to taking orders at the table, PocketTouch allows your staff to provide a seamless, polished experience to your guests. The digital water pad provides full menu details, notifies staff of stock levels, prompts them to upsell and gives them sight of all allergen information in the palm of their hand.

Staff can seat tables, allocate guest names, take orders and even complete payments, all from a single device with PocketTouch’s integration with PAX, saving them valuable time and increasing your table turnover.

Queue Busting - Free Up Staff

Happy customers

PocketTouch will help you increase customer satisfaction as your staff have more time to spend on providing excellent customer service.

No Lost Tickets

Streamlined

Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.

Table Plan

Special requests

Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.

Queue Busting - Free Up Staff

Happy customers

PocketTouch will help you increase customer satisfaction as your staff have more time to spend on providing excellent customer service.

No Lost Tickets

Streamlined

Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.

More Revenue

Special requests

Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.

Efficient, integrated restaurant kitchen and stock management

Digital order management screens utilising the TouchKitchen solution provide kitchen teams complete control. View, arrange, peg, flag and sort orders, set preparation timers and see the efficiency of kitchen processes improve. The software integrates with the entire ecosystem, meaning customer-facing order displays are updated automatically and orders from front of house are sent directly to the kitchen printers.

Add improved stock management and you’ll see a reduction in mistakes and wastages almost instantly. The TouchStock hand-held solution provides a simple way to handle stock checks and adjustments on the go. The paperless solution counts stock, scans barcodes, checks in deliveries and generates labels, all while syncing with the TouchOffice Web back office management system for reporting.

TouchKitchen order management system from ICRTouch
Time & Attendance - Clock - Wait Time- TImer

Timers

Cook timers let the chef know what is next. Utilise one-shot timers or reset timers on individual tickets.

Reduce Mistakes

Reduce mistakes

You aren't relying on staff knowing what every product is named, just scan the barcode so products aren't counted twice.

Printing

No lost tickets

Digital order tickets go straight to the kitchen. No tickets get dropped and no information gets lost or misinterpreted.

Time & Attendance - Clock - Wait Time- TImer

Timers

Cook timers let the chef know what is next. Utilise one-shot timers or reset timers on individual tickets.

Reduce Mistakes

Reduce mistakes

You aren't relying on staff knowing what every product is named, just scan the barcode so products aren't counted twice.

Printing

No lost tickets

Digital order tickets go straight to the kitchen. No tickets get dropped and no information gets lost or misinterpreted.

ByTable cocktail list restaurant

Diversify revenue streams

With a seamlessly integrated EPoS system that shares data between every aspect of your restaurant operations, mistakes and poor productivity are a thing of the past. Master the multi-channel approach by accepting orders: 

0% Commission

0% commission

Other platforms can charge up to 20% on every transaction. ByTable & TouchTakeaway don't, so 100% of the profit stays in your pocket.

Loyalty - Loyal Customers

Customer experience

With advanced ordering options, your customers can customise their selection - great for picky eaters and allergy sufferers.

Faster Stock Take

Stock updates

Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated.

Reduce Mistakes

0% commission

Other platforms can charge up to 20% on every transaction. ByTable & TouchTakeaway don't, so 100% of the profit stays in your pocket.

Price Check - Barcodes

Experience

With advanced ordering options, your customers can customise their selection - great for picky eaters and allergy sufferers.

Create Labels

Stock updates

Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated.

Raise the bar on customer loyalty

Want to offer your guests something exclusive and gain insight into their spending habits at the same time? TouchLoyalty gives you access to enhanced loyalty schemes with points, account balances, discounts and more. 

Let your customers reserve tables online from any device, even when you’re closed. TouchReservation gives you a flexible system to automate table allocations and confirmations, saving you time and money whilst reducing no-shows and securing deposits.

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Staff In The Know

Customer trends

Monitor customer spending habits and quickly identify trends so you can make intelligent business decisions on future promotions.

Multi-Site - Multi-Account

Multi-site

Install software across multiple businesses so customers can access loyalty schemes and reservations everywhere.

Time & Attendance - Clock - Wait Time- TImer

Save time

Automate the process of table allocation and confirmation, giving customers a significantly improved experience.

Staff In The Know

Trend data

Monitor customer spending habits and quickly identify trends so you can make intelligent business decisions on future promotions.

Multi-Site - Multi-Account

Multi-site

Install software across multiple businesses so customers can access loyalty schemes and reservations everywhere.

Time & Attendance - Clock - Wait Time- TImer

Save time

Automate the process of table allocation and confirmation, giving customers a significantly improved experience.

Seamless integration with your existing systems

Fully integrated solutions for restaurants

Bespoke EPoS

Developed over 20+ years, TouchPoint provides an effortless, reliable solution on the cutting edge of the hospitality industry.

Business Management

Gain real-time insight to your hospitality business with TouchOffice Web, a powerful tool giving you complete control, anytime.

Kitchen Management

Never lose a ticket and transform the way orders are processed within your hospitality business with TouchKitchen.

Digital Order Taking

Empower your hospitality employees with PocketTouch, the paperless solution to taking food and drink orders.

Order-To-Table Solution

Your hospitality customers can order directly from your bespoke web or app-based menu via mobile devices to their table with ByTable.

Stock Management

Take the pain out of hospitality stock management with TouchStock, an intuitive hand-held solution that helps reduce mistakes.

Online Reservations

Automate table booking admin around the clock and free up your hospitality staff with TouchReservation.

Customer Loyalty

Entice repeat purchases, reward customers and track hospitality spend with flexible schemes from TouchLoyalty.

Restaurant EPoS testimonial The Crown Joules

"With things like the stock management and sales trends, what people are finding more popular, which products appeal to customers, all of these things are so important. The TouchOffice Web back office system gives us that level of information, it's fantastic because we can really hone our business."

The Crown Joules logo

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