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ProductLogos LeftJustified TouchTakeaway

Fast food ordering from a bespoke webshop

Online ordering is made easy with the TouchTakeaway e-commerce web app for QSR, restaurants, pubs, cafés, coffee houses, convenience stores, retail stores and stadiums.

Enable your customers to place an order from their home, table, seat, work desk, or on the go with their personal mobile or tablet.

ByTable order-to-table software solution
TouchTakeaway online ordering software from ICRTouch

Customers can browse at their leisure

Your customers will appreciate having the opportunity to browse your full product range at their leisure, rather than being rushed into a decision while standing in a queue or waiting on the phone. This extra time encourages customers to spend more online than they would do in-store.

Zero contact

Online payment upfront and the options for 'No Contact' and 'Self Isolating' let your delivery staff know where to leave the order, along with a custom message for specific instructions.

Loyalty - Loyal Customers

NHS staff

The 'NHS Staff' checkbox lets your staff know that the customer works or volunteers for the NHS. Why not throw in an extra portion and a motivating message?

Done - Easy - Intuitive

Quick set-up

TouchTakeaway is simplistic yet stylish, it has been designed so that products can be added with ease. Add your branding in minutes with a logo, accent colour and app icon.

Zero contact

Online payment upfront and the options for 'No Contact' and 'Self Isolating' let your delivery staff know where to leave the order, along with a custom message for specific instructions.

Loyalty - Loyal Customers

NHS staff

The 'NHS Staff' checkbox lets your staff know that the customer works or volunteers for the NHS. Why not throw in an extra portion and a motivating message?

Done - Easy - Intuitive

Quick set-up

TouchTakeaway is simplistic yet stylish, it has been designed so that products can be added with ease. Add your branding in minutes with a logo, accent colour and app icon.

Have your own app

Join hundreds of ICRTouch customers and raise the profile of your business by having your very own app on the Google Play Store and the App store. An app gives your business a professional look and your customers an enhanced user experience.

Gain repeat custom from an app, as it acts as a constant reminder on customers’ phones which will prompt them to revisit.

TouchTakeaway have your own app
More Revenue

Generate revenue

TouchTakeaway provides you with everything you need to generate new revenue streams from online food orders with a webshop, whether for delivery or 'click and collect' pre-ordering of meals.

SEO

SEO

With our team of experts you can be sure your online store can easily be found by local customers on search engines such as Google.

0% Commission

0% commission

Online ordering platforms will typically charge up to 20% commission on every transaction you make, however with TouchTakeaway there is no commission fee, so 100% of the profit stays in your pocket.

More Revenue

More revenue

TouchTakeaway provides you with everything you need to generate new revenue streams from online food orders with a webshop, whether for delivery or 'click and collect' pre-ordering of meals.

SEO

SEO

With our team of experts you can be sure your online store can easily be found by local customers on search engines such as Google.

0% Commission

0% commission

Online ordering platforms will typically charge up to 20% commission on every transaction you make, however with TouchTakeaway there is no commission fee, so 100% of the profit stays in your pocket.

TouchTakeaway Churchills

The whole picture

TouchTakeaway integrates seamlessly with your EPoS and back-office software. Sales are pushed through to your TouchPoint till just like an in-store transaction and go straight through to the kitchen. This also means that you can analyse walk in and online orders directly from TouchPoint and TouchOffice Web on a single unified system.

Create Labels

Discount codes

Run discount code promotions that can be redeemed exclusively on your TouchTakeaway shop. This is a great way to get customers to spend with you online.

Allergen alerts

Allergen alerts keep your customers informed of ingredients before they place their order, so they can be sure that they can dig in to their meal.

Wallets - Pricing

Minimum spend

Require a minimum spend on deliveries. This reduces inefficient fuel/driver costs and prompts your customers to spend a little extra.

Create Labels

Discount codes

Run discount code promotions that can be redeemed exclusively on your TouchTakeaway shop. This is a great way to get customers to spend with you online.

Allergen alerts

Allergen alerts keep your customers informed of ingredients before they place their order, so they can be sure that they can dig in to their meal.

Wallets - Pricing

Minimum spend

Require a minimum spend on deliveries. This reduces inefficient fuel/driver costs and prompts your customers to spend a little extra.

Offer more choices

Your customers are more likely to get exactly what they want, with advanced ordering options allowing your customers to customise their selection – particularly ideal for allergy sufferers, but also for those who truly dislike gherkins. Customers can simply pick their choices from the menu and select their meal preferences, condiments, and sides as defined by you.

Ipad showing multi-choice toppings
Faster - Speed Up Service

Fast service

Encourages a fast and efficient service, cutting queues to impress your customers.

Scalable - Compete

Local market

In today's digital world, serving your local online market with TouchTakeaway can dramatically increase your sales. In the UK Dominos' online sales accounted for 79% of their revenue in 2017-18.

Organised Courses

Table or seat

Link your web app to your WiFi connection so customers can place an order to their table or seat number. Great for large restaurants with outside seating and stadiums / theatres.

Faster - Speed Up Service

Fast service

Encourages a fast and efficient service, cutting queues to impress your customers.

Scalable - Compete

Local market

In today's digital world, serving your local online market with TouchTakeaway can dramatically increase your sales. In the UK Dominos' online sales accounted for 79% of their revenue in 2017-18.

Organised Courses

Table or seat

Link your web app to your WiFi connection so customers can place an order to their table or seat number. Great for large restaurants with outside seating and stadiums / theatres.

TouchTakeaway commander app

TouchTakeaway Commander App

The Commander app brings TouchTakeaway to the hands of businesses who are not ready to take on a fully featured EPoS solution. A new way for users to manage their TouchTakeaway orders, the application can be loaded onto a low-cost tablet to allow management of orders as they arrive. This solution allows the business owner to quickly view, progress, complete, and even reject orders, directly from the application’s interface. We think that’s pretty neat and is available from any ICRTouch Partner.

Each item is clear and legible, and the status can be changed with a smooth drop-down menu to alert the customer.

If a customer schedules their order for another time, it goes straight to a dedicated view and notifies the takeaway. This is then filtered by day, giving takeaways (big or small) plenty of room to breathe.

Integrate TouchTakeaway seamlessly with your existing systems...

Kebabeesh

"TouchTakeaway has has a huge effect on the business and staff, allowing us to operate as a takeout and delivery service as well as the dining-in aspect. The introduction of a bespoke online ordering and EPoS system has helped us move away from other online services that charge a commission-based service and we found didn't actually bring new customers."

Kebabeesh

Find your local ICRTouch Authorised Partner

More features

  • Responsive layout
    Clean layout designed to be mobile responsive, perfect for customers on the go.

  • Brand
    Add your company logo and colours to your site, so your customers recognise your brand.

  • Product images
    Pictures paint a thousand words, users may not have time to read a long description. Use product images to entice customers and help them decide what to order.

  • Product options
    Customise items with options for sides, toppings and condiments.

  • Favicon
    Add a custom favicon using your logo or brand elements so that customers see your icon when they save your store to their phone.

  • SEO
    Reach your audience with effective search engine optimisation.

  • Delivery areas
    Choose from postcode areas, fixed radius or custom map area for precise control over delivery areas.

  • Delivery charges
    Don’t lose money on deliveries and choose from minimum spend and set delivery charge for each delivery area.

  • Payment options
    Customers can pay by card online or with cash when the food is delivered.

  • Pre-order
    Customers can pre-order their meals for a time and date of their choosing.

  • Allergen info
    Keep customers safe and let them know which allergens are in their dish with visual notifications and ingredients.

  • Order status
    Online order status notifications to customer, let them know that their order has been received and accepted by you. They can keep track of progress as the food is prepared and out of delivery or ready for collection.

  • Open & close times
    Choose when you are accepting online orders and let your customers know when you are open.

  • No ads
    Your online menu is exclusive to you, there are no adverts from competitors.

  • Discount codes
    Offer discount codes to tempt customers to switch to ordering via TouchTakeaway, or for ad-hoc promotions.

  • Language choice
    The site can be switched by the user to display in multiple languages.

  • Integrate with TouchPoint EPoS
    When integrated, make use of the full EPoS features. Orders can print in the kitchen, or display on the TouchKitchen screen and sales can be reported on alongside normal walk-ins for the complete picture.

For fine control of orders.

  • Accept & reject orders
    Accept or reject each incoming order. Change the status to Cooking, Ready or Out for Delivery.

  • View pending orders
    See list of all pending orders, and filter the view by current status.

  • New order notifications
    Get notified when each new order is received by either a pop-up on the screen or audible alert.

  • View schedule of pre-orders
    Choose a date to see all the pre-booked orders that need to be prepared.

  • Temporarily pause online orders
    When the kitchen staff gets busy, avoid disappointing customers with long waits by temporarily turning off the website ordering.