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TouchPoint ICRTouch EPoS logo

Bespoke EPoS with countless features and flexibility

An effortless solution to meet the EPoS needs of any business, our flagship software has been developed over the past 20+ years. TouchPoint is robust and reliable, with its intuitive interface to help you improve both efficiency and productivity whether you’re operating in the hospitality, retail or venue and events industry.

Installed over 150,000 times in the UK alone, the latest version of TouchPoint has more features and flexibility than ever before. Annual updates ensure the system is invaluable to your business, growing with you as consumer and business expectations evolve.

TouchPoint till electronic point of sale EPoS software from ICRTouch

TouchPoint’s robust reliability
has your back

TouchPoint’s robust reliability has your back

Things don’t always go to plan in business, but with TouchPoint’s failsafe features, it’s got you covered. Even in unforeseen circumstances like your WiFi failing, you’ll still be able to make sales, float clerks, pay off tables, split bills, print orders to the kitchen, scan tickets and so much more; essentially, all the functionality you need will remain. 

Data is stored locally and backed-up when connections are restored. If the worst happens and power fails, your data is still safe; even the last transaction is stored securely.

Done - Easy - Intuitive

Ease of use

Intuitive and customisable, your staff will pick up the functions in no time. Control bespoke buttons, colours, images and keyboard layouts to improve efficiency for your business.

Multi-Site - Multi-Account

Scalable

From a single terminal in a high street retailer to a multi-site business empire operating many tills, TouchPoint provides an efficient central solution in your EPoS ecosystem.

Switch Menus - Sync

Language translation

Provide accessibility for non-native readers by adjusting the primary language per clerk login and improve kitchen communications with automatic order translations.

Done - Easy - Intuitive

Ease of use

Intuitive and customisable, your staff will pick up the functions in no time. Control bespoke buttons, colours, images and keyboard layouts to improve efficiency for your business.

Multi-Site - Multi-Account

Scalable

From a single terminal in a high street retailer to a multi-site business empire operating many tills, TouchPoint provides an efficient central solution in your EPoS ecosystem.

Switch Menus - Sync

Translation

Provide accessibility for non-native readers by adjusting the primary language per clerk login and improve kitchen communications with automatic order translations.

Save time with
intelligent automation

Save time with intelligent automation

Reduce mistakes and save time by relying on TouchPoint to ask the right questions at the right time.

From prompting staff to up-sell items and notifying them of allergen alerts to age verification notices for door entry and restricted product sales, let your EPoS take the strain and make more time for providing incredible customer service.

TouchPoint hospitality bar copy 1024
Split Bill

Automatically split bills

Take the pressure off your staff and reduce mistakes with TouchPoint’s built-in bill splitting functionality to automate the process in seconds.

Time & Attendance - Clock - Wait Time- TImer

Schedule happy hours

Save time by easily automating your TouchPoint till system to complete price changes for happy hours and time-sensitive promotions.

Versatile - Stock - Products

Add-on features

Fully customisable, you can add features and change programme scripts to ensure TouchPoint works the way your business needs it to.

Split Bill

Auto split bills

Take the pressure off your staff and reduce mistakes with TouchPoint’s built-in bill splitting functionality to automate the process in seconds.

Time & Attendance - Clock - Wait Time- TImer

Happy hours

Save time by easily automating your TouchPoint till system to complete price changes for happy hours and time-sensitive promotions.

Versatile - Stock - Products

Add-on features

Fully customisable, you can add features and change programme scripts to ensure TouchPoint works the way your business needs it to.

TouchPoint ICRTouch EPoS till system for hospitality

Built-in security reduces
fraud and theft

Built-in security reduces fraud and theft

By default, TouchPoint provides a full audit trail of clerk activity and transaction data to help you easily investigate mishaps. Combine with the TouchOffice Web, cloud-based business management software, for more detailed reports.

With CCTV integration to display transactional information and customisable clerk sign-on using fingerprint scanners, ibuttons, cards or pins, TouchPoint helps you deter, detect and decrease the threat of fraud and internal theft.

Photo ID

Product image buttons

Make it easy for all staff to quickly identify products on the till by using images to replace standard text.

Secure Staff Sign On

Identity verification

Ensure loyalty cards are used by the right customer and reduce fraud with photo identity verification at the till.

Prevent Theft

Faster payments

With an integrated card reader, accept payments faster and with less mistakes, all while ensuring back-end reports are reconciled.

Photo ID

Image buttons

Make it easy for all staff to quickly identify products on the till by using images to replace standard text.

Secure Staff Sign On

ID verification

Ensure loyalty cards are used by the right customer and reduce fraud with photo identity verification at the till.

Prevent Theft

Payments

With an integrated card reader, accept payments faster and with less mistakes, all while ensuring back-end reports are reconciled.

Effective, customisable
loyalty, as standard

Effective, customisable loyalty, as standard

With TouchPoint’s in-built features, it sets the standard for managing loyalty and discounts, with no extra cost. Customer details are integrated automatically so you truly know your customers and can easily view their spending habits. Increase the likelihood of repeat purchase by running promos and tailored point schemes alongside vouchers and gift cards your customers will love. 

You can also use TouchPoint to build a purchase history for your customers and will manage their account balances, allowing you to  maximise sales and improve targeting. Combine the EPoS system with TouchLoyalty for further enhancements and to gain a host of extra features designed to boost trade even more.

TouchPoint retail shop

Integrate TouchPoint seamlessly with your existing systems...

Denbies TouchPoint, ICRTouch

"The installation process was quick and easy and the whole system is quick and intuitive to use. This has reduced customer queuing times and driven up efficiency and productivity whilst allowing sales analysis data at the press of a button."

Testimonial-Logos-400x200-DenbieswineEstate2

Find your local ICRTouch Authorised Partner

More features to help you raise the bar and meet customer demand

We understand how important it is to keep your operations running smoothly.
That’s why TouchPoint is intuitive for you to set up and your staff to use.

  • Graphical table plans
    Visual representation of service areas with multiple levels and numbered tables.

  • Clerk language selections
    Change the language per till operator.

  • Product image buttons
    Easily identify products with images without needing to read text.

  • Kitchen order translation
    Orders can be printed or displayed in the kitchen in a secondary language.

  • Prompts to upsell
    Create upselling suggestions when specific products are selected or sold.

  • Stock count on sales screens
    Show stock quantities on product buttons for specials and other limited quantity items.

  • Split bill automation
    Take the pressure off staff and automatically calculate split bill values. 

  • Inhibit sales of low stock items
    Prevent sales of products when their stock limits are reached. 

Ensuring the systems you depend on to keep your business running and the cash flowing is vital. TouchPoint provides an incredibly reliable service with built-in back-ups. 

  • Power cut back-up
    Sales are stored locally so in the event of a power cut, you’ll find you haven’t lost any data.

  • No internet back-up
    Make sales, float clerks, use and pay off tables, split bills and print orders directly into the kitchen without a reliance on the internet

Have a real-time handle on staff management and reporting with TouchPoint.

  • Clock in & out functionality
    Capture start and end times for employees and record work hours to assist with payroll administration.

  • Secure operator sign on
    Unique sign on methods including iButton, magnetic, RFID and biometrics.

  • Clerk audit trail
    All clerk operations are recorded to help identify mishaps.

  • Staff incentives
    Keep track of staff performance via reports and incentivise best-performing staff.

  • Integrated CCTV
    Synchronised with the audit trail, transactional and operational information can be overlaid on CCTV footage.

To give you the flexibility in customisation, we’ve added plenty of options. Keep your operations as efficient as possible by integrating multiple systems to automate processes and save time.

  • Add-on features
    Applications and scripts can change or add features within the system to ensure it’s working the way your business needs.

  • Integrated card payments
    Eliminate double keying mistakes with a fully integrated payment provider.

  • Hotel systems
    Integration with many well-known property management systems to share data.

  • Kitchen printers and displays
    Print orders seamlessly in the kitchen and bar or send to kitchen management displays.

Encouraging customer loyalty, repeat purchases and capturing useful marketing information has never been easier.

  • Points schemes
    Collected on value of a sale, or on specific products for a discount or in exchange for a product.

  • Flexible discounts
    Provide discounts on a whole sale of specified products.

  • Loyalty pricing levels
    Shift to a different price list for product-specific discounts.

  • Photo ID verification
    Ensure that loyalty cards are used by the right person with photo verification.

  • Gift cards
    Create gift cards of any value.

  • Cashless environments
    Add funds to an account for cashless environments.

Entice customers with a range of promotional features.

  • Mix & match offers
    Including discounts, buy one get one free, discounted cheapest item and set price promotions.

  • Automated happy hour pricing
    Schedule automatic price changes for specified time periods.

  • Set menus
    Set prices for two, three or more course meal packages.

  • Vouchers
    Discount vouchers and codes can be used to enhance promotional campaigns.

Ensure the service you’re providing is compliant with these built-in features.

  • Allergen info
    Hold allergen information against each product.

  • Automated allergen alerts
    Programme automated alerts to prompt staff and customers when selecting products with allergens.

  • Age verification
    Remind staff to check the age of customers for specific restricted products.

Designed by individuals with a strong background in the hospitality and retail industries, TouchPoint’s ability for customisation is almost endless. Speak to your local ICRTouch Authorised Partner today about these additional features:

  • Timed charging for product hire
  • Label printing
  • Email receipts
  • Interval drink ordering
  • QR code vouchers
  • Remote stock enquiry
  • Wildcard search
  • Order stub printing
  • Refund barcodes
  • Shelf edge labels
  • Loyalty price shifting
  • Customer reorder
  • Tips round up
  • Print bill now
  • Postcode lookup
  • Time limit discount
  • Tickets on demand
  • Report emailer
  • PLU programme in sales mode
  • Transaction email alerts
  • Double point scheduling 
  • Misc sales text
  • Disable payment key
  • End of sale window
  • Delivery charge
  • Customer expiry 
  • Brulines Monitoring
  • Custom hotel link

Effective EPoS continuously developed over the past 20+ years