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PocketTouch ICRTouch EPoS logo

Empower your employees with paperless ordering

Empower your employees
with paperless ordering

Raise the bar on customer experience with PocketTouch, the intuitive hand-held EPoS software that gives you a paperless solution to taking food and drink orders.

Whether you’re utilising PocketTouch on an iOS, Windows, Android, or even a PAX device, it’ll help you turnover tables quicker, increase order values and reduce mistakes. Take orders at the table or in the queue line – whichever works best for your business.

PocketTouch portrait and landscape view
Waitress at table taking order with tablet

Efficient service keeping customers and staff happy

PocketTouch is designed by industry experts to allow waiting staff to take orders seamlessly from the table or queue line, without the need for any manual pen and paper system. Orders are delivered straight from their hand-held device to the kitchen and bar, giving the most efficient service to the customer.

Order updates made on PocketTouch are automatically sent to the till and kitchen management systems such as TouchKitchen, streamlining the whole process and allowing you to turnover tables quicker than ever.

Faster - Speed Up Service

Faster service

You’ll see table turnaround increase through seamless integration enabling more covers per table within every meal service.

Loyalty - Loyal Customers

Happy customers

PocketTouch will help you increase customer satisfaction as your staff have more time to spend in providing excellent customer service.

Queue Busting - Free Up Staff

Queue busting

Utilise PocketTouch to help reduce queues, allowing staff to accept orders and even take payments directly from the queue line.

Switch Menus - Sync

Faster service

You’ll see table turnaround increase through seamless integration enabling more covers per table within every meal service.

Done - Easy - Intuitive

Satisfaction

PocketTouch will help you increase customer satisfaction as your staff have more time to spend in providing excellent customer service.

Multi-Site - Multi-Account

Queue busting

Utilise PocketTouch to help reduce queues, allowing staff to accept orders and even take payments directly from the queue line.

Simplify at-table ordering and payments with one device

PocketTouch’s integration with PAX, available with select payment providers, means you can not only make orders, but also complete payments at the table, from just one device. 

Reducing unnecessary trips back and forth to the till and streamlining the delivery of orders to the till, kitchen and back office, this super handy integration will increase customer satisfaction by providing them an efficient, seamless experience.

PAX A920 device with PocketTouch on screen
Staff In The Know

Information to hand

With PocketTouch, your staff have all the menu, allergy and promotion information in the palm of their hands, ensuring they’re ready to answer customer questions.

No Lost Tickets

Streamlined

Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.

Table Plan

Special requests

Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.

Multi-Site - Multi-Account

Streamlined

Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.

Done - Easy - Intuitive

Information

With PocketTouch, your staff have all the menu, allergy and promotion information in the palm of their hands, ensuring they’re ready to answer customer questions.

Switch Menus - Sync

Requests

Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.

PocketTouch digital order taking solution from ICRTouch being used to serve customer at table

Increase revenue and see order
values skyrocket with PocketTouch

For the most productive meal service, you want to seat as many parties as possible. With PocketTouch, your customers aren’t left waiting for their order to be sent manually to the kitchen once it’s been taken – the system sends orders straight to your kitchen management system with just a single click of a button.

Getting the order right first time means there’s no more going back and forth, and when it comes to paying the bill, servers can take payments and complete checks right at the table, saving valuable time and freeing up the table quickly for your next customers.

Reduce Mistakes

Reduce mistakes

Handwritten order mistakes are a thing of the past and the chef can get straight on with preparing the food, rather than querying order details.

Versatile - Stock - Products

Stock levels

If a menu item is out of stock, PocketTouch can automatically update so your staff are never placing orders for items that aren’t available.

Pay At Table

Floor plans

Simple, easy to navigate floor plans mean staff can have full visibility of every table’s status, assign names and access multi-level plans.

Multi-Site - Multi-Account

Stock levels

If a menu item is out of stock, PocketTouch can automatically update so your staff are never placing orders for items that aren’t available.

Done - Easy - Intuitive

No mistakes

Handwritten order mistakes are a thing of the past and the chef can get straight on with preparing the food, rather than querying order details.

Switch Menus - Sync

Floor plans

Simple, easy to navigate floor plans mean staff can have full visibility of every table’s status, assign names and access multi-level plans.

Create your bespoke floor plans in PocketTouch to streamline operations

With easy to navigate precision control on the floor plans, your team will have instant access to every table. With the ability to assign names to tables for quick reference and increase personal service, to view tables’ current status and a multi-level floor plan, you’ll have complete control and flexibility.

Waitress smiling at camera holding tablet
Mezzidakia image

“PocketTouch is very user friendly and has allowed us to spend more time with customers instead of going back and forth to the fixed terminals. Overall, we are very satisfied with the product. We have six restaurants altogether, two of which have Orderman 7 running PocketTouch.”

Mezzidakia logo

Find your local ICRTouch Authorised Partner

More features to help you service tables quicker than ever

We know that keeping track of multiple tables can be tricky and staff can spend lots of time taking orders back and forth to the till. PocketTouch allows you to save that time and service tables more efficiently. 

  • Graphical table plan
    Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.

  • Custom table text
    Custom table text can be used for easy identification of guests.

  • Gestures for quick item amendment
    Quickly ‘add one’ or remove a product by swiping the item in the sale window.

  • Order numbers
    Enter tab order numbers instead of tables.

  • Fix floor plan to area
    Devices used in a specific seating area can be set to open the floor plan at the corresponding level.

  • Preset & custom messages
    Preset messages can help staff quickly add instructions or important allergy info to an order. Create custom messages on-the-fly for less common requests.

  • Prompt staff with choice options
    PocketTouch can auto prompt staff with meal options or with prompts to upsell during the sale.

  • Live table plan
    Let waiting staff see the status of any table at a glance.

  • Colour match
    Product button colours match TouchPoint to help when swapping between the till and hand-held device.

  • Kitchen and bar printing
    PocketTouch sends orders straight to the kitchen or bar, saving time and staff will spend more time with customers.

  • Auto open floor plan
    To minimise key presses, PocketTouch can be configured to open the floor plan as soon as the clerk signs on.

  • Prints the bill from the table
    Print the bill from PocketTouch at the table or any seating area.

  • Stock levels
    PocketTouch will notify waiting staff of low stock items, so that the order can be resolved first time, at the table.

  • Hardware compatibility
    Compatible with iOS, Windows and Android devices.